Wednesday, June 5, 2013

In the Era of Big Data, The Dimensional Model is Essential

Don't let the hype around big data lead you to believe your BI program is obsolete. 

I receive a lot of questions about "big data."  Here is one:
We have been doing data warehousing using Kimball method and dimensional modeling for several years and are very successful (thanks for your 3 books, btw). However, these days we hear a lot about Big Data Analytics, and people say that Big Data is the future trend of BI, and that it will replace data warehousing, etc.

Personally I don't believe that Big Data is going to replace Data Warehousing but I guess that it may still bring certain value to BI.  I'm wondering if you could share some thoughts.

"Big data" is the never-ending quest to expand the ways in which our BI programs deliver business value.

As we expand the scope of what we deliver to the business, we must be able to tie our discoveries back to business metrics and measure the impact of our decisions. The dimensional model is the glue that allows us to achieve this.

Unless you plan to stop measuring your business, the dimensional model will remain essential to your BI program. The data warehouse remains relevant as a means to instantiate the information that supports this model. Reports of its death have been greatly exaggerated.

Big Data

"Big Data" is usually defined as a set of data management challenges known as "the three V's" -- volume, velocity and variety. These challenges are not new. Doug Laney first wrote about the three V's in 2001 -- twelve years ago.1And even before that, we were dealing with these problems.

Photo from NASA in public domain.
Consider the first edition of The Data Warehouse Toolkit, published by Ralph Kimball in 1996.2 For many readers, his "grocery store" example provided their first exposure to the star schema. This schema captured aggregated data! The 21 GB fact table was a daily summary of sales, not a detailed record of point-of-sale transactions. Such a data set was presumably too large at the time.

That's volume, the first V, circa 1996.

In the same era, we were also dealing with velocity and variety. Many organizations were moving from monthly, weekly or daily batch loads to real-time or near-real time loads. Some were also working to establish linkages between dimensional data and information stored in document repositories.

New business questions

As technology evolves, we are able to address an ever expanding set of business questions.

Today, it is not unreasonable to expect the grocery store's data warehouse to have a record for every product that moves across the checkout scanner, measured in terabytes rather than gigabytes. With this level of detail, market basket analysis is possible, along with longitudinal study of customer behavior.

But of course, the grocery store is now looking beyond sales to new analytic possibilities. These include tracking the movement of product through the supply and distribution process, capturing interaction behavior of on-line shoppers, and studying consumer sentiment.

We still measure our businesses

What does this mean for the dimensional model? As I've posted before, a dimensional model represents how we measure the business. That's not something we're going to stop doing. Traditional business questions remain relevant, and the information that supports them is the core of our BI solution.

At the same time, we need to be able to link this information to other types of data. For a variety of reasons (V-V-V), some of this information may not be stored in a relational format, and some may not be a part of the data warehouse.

Making sense of all this data requires placing it in the context of our business objectives and activities.

To do this, we must continue to understand and capture business metrics, record transaction identifiers, integrate around conformed dimensions, and maintain associated business keys. These are long established best practices of dimensional modeling.

By applying these dimensional techniques, we can (1) link insights from our analytics to business objectives and (2) measure the impact of resultant business decisions. If we don't do this, our big data analytics become a modern-day equivalent of the stove-pipe data mart.

The data warehouse

The function of the data warehouse is to instantiate the data that supports measurement of the business. The dimensional model can be used toward this aim (think: star schema, cube.)

The dimensional model also has other functions. It is used to express information requirements, to guide program scope, and to communicate with the business. Technology may eventually get us to a point where we can jettison the data warehouse on an enterprise scale,but these other functions will remain essential. In fact, their importance becomes elevated.

In any architecture that moves away from physically integrated data, we need a framework that allows us to bring that data together with semantic consistency. This is one of the key functions of the dimensional model.

The dimensional model is the glue that is used to assemble business information from distributed data.

Organizations that leverage a bus architecture already understand this. They routinely bring together information from separate physical data marts, a process supported by the dimensional principle of conformance. Wholesale elimination of the data warehouse takes things one step further.

Notes
  1. Doug Laney's first published treatment of "The Three V's" can be found on his blog.
  2. Now out of print, this discussion appeared in Chapter 2, "The Grocery Store."  Insight into the big data challenges of 1996 can be found in Chapter 17, "The Future."
  3. I think we are a long time away from being able to do this on an enterprise scale. When we do get there, it will be as much due to master data management as it is due to big data or virtualization technologies. I'll discuss virtualization in some future posts.
More reading

Previous posts have dealt with this topic.
  • In Big Data and Dimensional Modeling (4/20/2012) you can see me discuss the impact of new technologies on the data warehouse and the importance of the dimensional model.

Tuesday, April 30, 2013

The Role of the Dimensional Model in Your BI Program

The dimensional model delivers value long before a database is designed or built, and even when no data is ever stored dimensionally. While it is best known as a basis for database design, its other roles may have more important impacts on your BI program.

The dimensional model plays four key roles in Business Intelligence:
  1. The dimensional model is the ideal way define requirements, because it describes how the business is measured
  2. The dimensional model is ideal for managing scope because it communicates to business people (functionality) and technical people (complexity) 
  3. The dimensional model is ideal as a basis for data mart design because it provides ease of use and high performance
  4. The dimensional model is ideal as a semantic layer because it communicates in business terms
Information Requirements

The dimensional model is best understood as an information model, rather than data model. It describes business activities the same way people do: as a system of measurement. This makes it the ideal form to express information needs, regardless of how information will be stored.

Image by Gravityx9
licensed under 
Creative Commons 2.0
A dimensional model defines business metrics or performance indicators in detail, and captures the attendant dimensional context. (For a refresher, see the post What is a Dimensional Model from 4/27/2010.) Metrics are grouped based on shared granularity, cross referenced to shared reference data, and traced to data sources.

This representation is valuable because business questions are constantly changing. If you simply state them, you produce a model with limited shelf life. If you model answers to the question of today, you've provided perishable goods.

A dimensional model establishes information requirements that endure, even as questions change. It provides a strong foundation for multiple facets of BI:
  • Performance management, including dashboards and scorecards
  • Analytic processing, including OLAP and ad hoc analysis
  • Reporting, including both enterprise and operational reports
  • Advanced analytics, including business analytics, data mining and predictive analytics
All these disciplines center on business metrics. It should be no surprise that when Howard Dresner coined the term Business Intelligence, his definition referenced "facts and fact based systems." It's all about measurement.

Program Roadmap and Project Scope

A dimensional model can be used to describe scope because it communicates to two important audiences.
  • Business people: functionality   The dimensional model describes the measurement of a business process, reflecting how the process is evaluated by participants and observers. It communicates business capability.
  • Technical personnel: level of effort A dimensional model has technical implications: it determines the data sources that must be integrated, how information must be integrated and cleansed, and how queries or reports can be built. In this respect, it communicates level of effort. 
These dual perspectives make the dimensional design an ideal centerpiece for managing the roadmap for your BI program. Fully documented and mapped to data sources, a dimensional model can be divided into projects and prioritized. It is a blueprint that can be understood by all interested parties. A simple conformance matrix communicates both intended functionality and technical level of effort for each project.

At the project level, a dimensional design can be used as the basis for progress reporting. It can also serve as a nonambiguous arbiter of change requests. Changes that add data sources or impact grain, for example, are considered out of scope. This is particularly useful for organizations that employ iterative methodologies, but its simplicity makes it easy to reconcile with any development methodology.

Database Design

The dimensional model is best known as the basis for database design. The term "star schema" is far more widely recognized than "dimensional model" (a fact that influenced the name of my most recent book).

In fact, the dimensional model is the de facto standard for data mart design, and many organizations use it to shape the entire data warehouse. It has an important place in the W.H. Inmon's Corporate Information Factory, Ralph Kimball Dimensional Bus architecture, and even in one-off data marts that lack an enterprise focus.

Implemented in a relational database, the dimensional model becomes known as a star schema or snowflake. Implemented in a multidimensional database, it is known as a cube. These implementations offer numerous benefits. They are:
  • Easily understandable by business people
  • Extraordinarily flexible from a reporting and analysis perspective
  • Adaptable to change
  • Capable of very high performance
Presentation and the Semantic Layer

A dimensional representation is the ideal way to present information to business people, regardless of how it is actually stored. It reflects how people think about the business, so it is used to organize the catalog of items they can call on for analysis.

Many business intelligence tools are architected around this concept, allowing a semantic layer to sit between the user and database tables. The elements with which people can frame questions are categorized as facts and dimensions. One need not know what physical data structures lay beneath.

Even the earliest incarnations of the semantic layer leveraged this notion. Many organizations used these tools to impose a dimensional view directly on top of operational data. Today, semantic layers are commonly linked to dimensional data marts.

A dimensional representation of business activity is the starting point for a variety of BI activities:
  • Building enterprise reports
  • Defining performance dashboards
  • Performing ad hoc analysis
  • Preparing data for an analytic model
The concept of dimensional presentation is receiving renewed attention as federated solutions promise the construction of virtual solutions rather than physical ones.

Further information

I briefly covered these four roles in an interview last year:
Many of these themes have been discussed previously:
Although I've touched on these topics before, I wanted to bring them together in a single article. In the coming months, I will refer back to these concepts as I address common questions about big data, agile BI and federation.

In the mean time, please help support this blog by picking up a copy of my latest book.

Thursday, March 28, 2013

Where To Put Dates

A reader is trying to decide if certain dates should be modeled as dimensions of a fact table or as attributes of a dimension table.

I have two attributes that I'm really not sure where is the best place to place:'Account Open Date' and 'Account Close Date'. In my model, I have [Dim Accounts] as a dimension and [F transact] as a fact table containing accounts transactions. An account can have many transactions, so the dates have different cardinality than the transactions.
  • I thought to put the dates in the Accounts dimension, but this led to problems: difficulties in calculations related to those dates--like if I want to get the transactions of the accounts that opened in the 4th quarter of 2012, or to get the difference between the date of last transaction and the account opening date, and so on.  In other words I can't benefit from the Date dimension and the hierarchies it contains.
  • So I though about placing those dates in the fact table, but what made me hesitate is that the granularity of those dates is higher than the fact table, so there will be a lot of redundancy.
- Ahmad
Bethlehem, Palestine

This is a common dilemma. Many of our most important dimensions come with a number of possible dates that describe them.

Ahmad is thinking about this problem in the right way: how will my choice affect my ability to study the facts?

It turns out that (1) this is not an either/or question, and (2) granularity is not an issue.

Dates that Describe Important Dimensions

Image licensed via Creative Commons 2.0

The dates are clearly useful dimension attributes.  I suggest that you keep them in the dimension in one of two ways, which I will discuss in a moment.

First, though, lets look at what happens if the dates are only represented as foreign keys in the fact table:

If the dates are not stored in the dimension, the open and close date are only associated with the Account dimension through the fact table.  The fact table only has records when transactions occur. So it becomes harder to find a list of open accounts, or to find the set of accounts that were active as of a particular date.

An additional factless fact table may help here, but it is far more simple to store the dates in the dimension.

Date as Attribute vs Outrigger

If plan to represent the dates in your dimension table, you have two choices. You can model the dates themselves as attributes, or you can model a pair of day keys in your account dimension. Either approach is acceptable.

The first option does not expose the richness of your full day dimension for analytic usage, but it may be simpler to use for many business questions. Other questions (like your quarterly example) will require a bit more technical knowledge, but most BI tools help with this.

The second option transforms your star into a (partial) snowflake. The day dimension becomes known as an "outrigger" when it connects to your account dimension. This allows you to explicitly leverage all the attributes of your Day dimension. The cost is some extra joins, which may be confusing and may also disrupt star-join optimization.

Making the correct choice here involves balancing several perspectives:

  • The business view and usability
  • The capabilities of your BI software front end
  • The capabilities of your DBMS back end software

Day Keys in the Fact Table

Having said all that, it is also useful to represent at least one of these dates in the fact table. The account open date may be a good dimensional perspective for the analysis of facts.

As you observed, this date has different cardinality than the transactions. The account open date for an account remains constant, even if it has dozens of transactions in your fact table. But the fact that it has low cardinality should not stop you from choosing it as a major dimension as your star!

Your account transaction fact table may have a pair of day keys -- one for the date the account was opened, and one for the date of the transaction.

If you choose to do this, the account dimension itself should include the open date. The outrigger solution is not necessary since your fact table has full access to the Day dimension.

Note that I do not recommend this for your account closed date, because that date changes. Storing it as a key for every transaction against an account would require a lot of updates to fact table rows once the account becomes closed.

More Information

I've touched on this topic in the past.  In particular, see this post:


Although I edited it out of Ahmad's question, he also cited an issue surrounding the use of NULL for accounts that do not have a closed date. On that topic, see this recent post:



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